Warranty and cleaning





Warranty and cleaning




Cleaning and Maintenance

NEOLITH® is an easy-to-clean material as it does not absorb residue or food remains, thereby guaranteeing good hygiene. It is also resistant to most chemical agents used in cleaning* although a damp cloth is sufficient in most cases for cleaning it.

*Ask Cleaning and Maintenance Guide and Cleaning and Maintenance Guide for Polished Finishes.




Cleaning and Maintenance Guide for Polished



Cleaning and Maintenance Guide



Warranty

Very few products are capable of remaining unalterable with the passing of time and also maintaining their resistance, durability and appearance properties intact.

TheSize offers a 25-Year Warranty for Neolith slabs sold from 1 March 2019 and 10 years for countertops sold before March 1, 2019 with a thickness of 6+3, 12 and 20 mm used to manufacture countertops.

TheSize does not guarantee any slabs with a thickness of 3, 3+, 5, 5+, 6, 6+, 3+3, 3+3+3, 5+5, 5+3 and 10 mm.

In order to exercise this warranty, you must contact the retail establishment where you purchased your countertop so they may provide you with the data and information needed to register the warranty (shop data, batch number, etc.).

In order for you to be provided with the services deriving from the warranty, you must have registered the warranty at the website www.neolith.com (under the “Warranties” section, “Complete Warranty Form” sub-section) within a maximum period of 60 calendar days from the date of purchase indicated on your receipt.

You will need to complete all of the fields marked with an asterisk (*) and submit a receipt of purchase or other type of acceptable documental proof of purchase clearing indicating the date of purchase.

For any questions with respect to this, you may contact TheSize through the website www.neolith.com, under the “Contact” section.

Don't forget to register your NEOLITH® Warranty!


Register your warranty here



Warranty Terms




Technical Manuals and Maintenance Guides


More manuals and guides




Tiling and Flooring Guide



Technical Manual for Kitchen Countertops



North American Technical Manual for Kitchen Countertops



Polished Finish Manual




AKEMI Cleaning Data Sheet and Warranties


More manuals and guides




AKEMI Cleaning products NEOLITH®



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Facade Warranty



Non-slip Warranty